Sequence-r Privacy policy
Last updated: 01/11/2023
This Privacy policy for Sequencer-R (“We”, “Us”, or “Our”) describes how and while we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at sequence-r.com, or any websites of ours that links to this Privacy policy
- Use our application (email Sequence-r), or any other application of ours that links to this Privacy policy.
- Engage with us in any other related ways including any sales, marketing, or events.
summary of key points
This summary provides key points from our Privacy policy.
What personal information do we process?
When you visit, use or navigate our Services we may process personal information depending on how you interact with us and the Services, the choice you make, and the product and features you use.
Do we receive information from third parties?
We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situation and with which parties do we share personal information?
We may share information in specific situations and with specific third parties, such our sister companies.
Do we keep your information safe?
We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by contacting us. We will consider and act upon any requests in accordance with applicable data protection laws.
What information do we collect?
Personal information you disclose to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our services or otherwise when you contact us.
This includes but isn’t limited to names, phone numbers, e-mail addresses, mailing addresses, job titles, usernames, passwords, contact preferences, company names, and billing addresses.
Payment data. We do not collect payment information. Our payment structure is managed by a third-party service – Stripe. You may find their Privacy policy link here: https://stripe.com/privacy.
Application data. If you use our application Sequence-r, we may also collect the following information if you choose to provide us with access or permission:
- Push notifications. We may request to send you push notifications regarding your account or certain features of the application.
This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytic and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, e-mail addresses, phone numbers, intent data, IP addresses, Social media profiles, and URLs, for purposes of targeted advertising and events promotion.
How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To save or protect an individual’s vital interest. We may process your information when it is necessary to save or protect an individual’s vital interest, such as to prevent harm.
What legal basis do we rely on to process your information?
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal basis we rely on in order to process your personal information. As such, we may rely on the following legal basis to protect your personal information:
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of the Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate interest. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interest and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our Services
- Diagnose problems and/or prevent fraudulent activities
- Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose our information as evidence in litigation in which we are involved.
- Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.
In legal terms, we are generally the ‘data controller’ under European data protection laws of the personal information described in this Privacy policy, since we determine the means and/or purposes of the data processing we perform. This Privacy policy does not apply to the personal information we process as a “data processor” on behalf of our customers. In those situations, the customer whom we provide services and with whom we have entered into a data processing agreement is the “data controller” responsible for your personal information. If you want to know more about our customers’ privacy practices, you should read their privacy policies and direct any questions you have to them.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way;
- For investigations, fraud detection and prevention;
- For business transactions provided certain conditions are met;
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim;
- For identifying an injured, ill, or deceased person and communicating with the next of kin;
- If we have reasonable grounds to believe an individual has been, is, or may be the victim of financial abuse;
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province;
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records;
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced;
- If the collection is solely for journalistic, artistic, or literary purposes;
- If the information is publicly available and is specified by the regulations.
When and with whom do we share your personal information?
We may need to share your personal information in the following situations:
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy policy. Affiliates include our parent companies and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
What is our stance on 3rd party websites?
The Services may link to 3rd party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which we may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy policy. We are not responsible for the content, privacy and security practises and policies of any third parties, including other websites, services, or applications that may be linked from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
Do we use cookies and other tracking technologies?
We may use cookies and similar tracking technologies to access and store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie notice.
How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy policy, unless longer retention is required and permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 12 months passed the termination of the user’s account.
When we have an ongoing legitimate business need to process your information, we will either delete or anonymise such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such information from our records. If you become aware that any data we may have collected is related to children under the age of 18, please contact us at support@sequence-r.com.
What are your privacy rights?
In some regions(like EEA, UK, Switzerland and Canada), You have certain rights under applicable data protection laws. These may include the right(i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (vi) if applicable, to data portability, and (vii) not to be suggest to automated decision making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section “How can I contact you about this policy”.
Will consider an act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you can also have the right to complain to your member state data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: if we are relying on your consent to process your personal information, which may be expressed and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “How can I contact you about this policy” below.
However Please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communication at any time by contacting us using the details provided in the section “How can I contact you about this policy” below. You will then be removed from marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, all for other non-marketing purposes.
Account information
if you would at any time like to review or change information in your account or terminate your account, you can:
- Contact us using the contact information provided
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
Do United States residents have specific privacy rights?
If you are a resident of The United States, you are granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past 12 months
| Category | Examples | Collected |
| identifiers | contact details such as real names, alias, postal addresses, telephone or mobile contact numbers, unique personal identifiers, online identifiers, IP addresses, e-mail addresses, and account names. | Yes |
| protected classification characteristics and the state or federal law | gender and date of birth | Yes |
| commercial information | transaction information, purchase history, financial details, and payment information | No |
| biometric information | fingerprints and voiceprints | No |
| Internet or other similar network activity | browsing history, search activity, interest data | No |
| Geolocation data | device location | No |
| Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | No |
| professional or employment-related information | Business Contact details in order to provide you with our services at a business level of job title, work history, and professional qualifications if you apply for a job with us. | No |
| education information | student records and directory information | No |
| inferences drawn from collected personal information | inferences drawn from any of the collected personal information listed above to create profiles or summaries about, for example, individual preferences and characteristics | No |
| sensitive personal information | No |
We may also collect all the personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- receiving help through our customer support channels.
- participation in customer service or contests; and
- facilitation in the delivery of our Services and responding to your inquiries.
How can I contact you about this policy?
If you have any questions or comments about this policy you may e-mail us at support@sequence-r.com
Sequence-r Privacy policy
Last updated: 01/11/2023
This Privacy policy for Sequencer-R (“We”, “Us”, or “Our”) describes how and while we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at sequence-r.com, or any websites of ours that links to this Privacy policy
- Use our application (email Sequence-r), or any other application of ours that links to this Privacy policy.
- Engage with us in any other related ways including any sales, marketing, or events.
summary of key points
This summary provides key points from our Privacy policy.
What personal information do we process?
When you visit, use or navigate our Services we may process personal information depending on how you interact with us and the Services, the choice you make, and the product and features you use.
Do we receive information from third parties?
We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situation and with which parties do we share personal information?
We may share information in specific situations and with specific third parties, such our sister companies.
Do we keep your information safe?
We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by contacting us. We will consider and act upon any requests in accordance with applicable data protection laws.
What information do we collect?
Personal information you disclose to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our services or otherwise when you contact us.
This includes but isn’t limited to names, phone numbers, e-mail addresses, mailing addresses, job titles, usernames, passwords, contact preferences, company names, and billing addresses.
Payment data. We do not collect payment information. Our payment structure is managed by a third-party service – Stripe. You may find their Privacy policy link here: https://stripe.com/privacy.
Application data. If you use our application Sequence-r, we may also collect the following information if you choose to provide us with access or permission:
- Push notifications. We may request to send you push notifications regarding your account or certain features of the application.
This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytic and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, e-mail addresses, phone numbers, intent data, IP addresses, Social media profiles, and URLs, for purposes of targeted advertising and events promotion.
How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To save or protect an individual’s vital interest. We may process your information when it is necessary to save or protect an individual’s vital interest, such as to prevent harm.
What legal basis do we rely on to process your information?
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal basis we rely on in order to process your personal information. As such, we may rely on the following legal basis to protect your personal information:
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of the Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate interest. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interest and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our Services
- Diagnose problems and/or prevent fraudulent activities
- Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose our information as evidence in litigation in which we are involved.
- Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.
In legal terms, we are generally the ‘data controller’ under European data protection laws of the personal information described in this Privacy policy, since we determine the means and/or purposes of the data processing we perform. This Privacy policy does not apply to the personal information we process as a “data processor” on behalf of our customers. In those situations, the customer whom we provide services and with whom we have entered into a data processing agreement is the “data controller” responsible for your personal information. If you want to know more about our customers’ privacy practices, you should read their privacy policies and direct any questions you have to them.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way;
- For investigations, fraud detection and prevention;
- For business transactions provided certain conditions are met;
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim;
- For identifying an injured, ill, or deceased person and communicating with the next of kin;
- If we have reasonable grounds to believe an individual has been, is, or may be the victim of financial abuse;
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province;
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records;
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced;
- If the collection is solely for journalistic, artistic, or literary purposes;
- If the information is publicly available and is specified by the regulations.
When and with whom do we share your personal information?
We may need to share your personal information in the following situations:
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy policy. Affiliates include our parent companies and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
What is our stance on 3rd party websites?
The Services may link to 3rd party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which we may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy policy. We are not responsible for the content, privacy and security practises and policies of any third parties, including other websites, services, or applications that may be linked from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
Do we use cookies and other tracking technologies?
We may use cookies and similar tracking technologies to access and store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie notice.
How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy policy, unless longer retention is required and permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 12 months passed the termination of the user’s account.
When we have an ongoing legitimate business need to process your information, we will either delete or anonymise such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such information from our records. If you become aware that any data we may have collected is related to children under the age of 18, please contact us at support@sequence-r.com.
What are your privacy rights?
In some regions(like EEA, UK, Switzerland and Canada), You have certain rights under applicable data protection laws. These may include the right(i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (vi) if applicable, to data portability, and (vii) not to be suggest to automated decision making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section “How can I contact you about this policy”.
Will consider an act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you can also have the right to complain to your member state data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: if we are relying on your consent to process your personal information, which may be expressed and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “How can I contact you about this policy” below.
However Please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communication at any time by contacting us using the details provided in the section “How can I contact you about this policy” below. You will then be removed from marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, all for other non-marketing purposes.
Account information
if you would at any time like to review or change information in your account or terminate your account, you can:
- Contact us using the contact information provided
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
Do United States residents have specific privacy rights?
If you are a resident of The United States, you are granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past 12 months
| Category | Examples | Collected |
| identifiers | contact details such as real names, alias, postal addresses, telephone or mobile contact numbers, unique personal identifiers, online identifiers, IP addresses, e-mail addresses, and account names. | Yes |
| protected classification characteristics and the state or federal law | gender and date of birth | Yes |
| commercial information | transaction information, purchase history, financial details, and payment information | No |
| biometric information | fingerprints and voiceprints | No |
| Internet or other similar network activity | browsing history, search activity, interest data | No |
| Geolocation data | device location | No |
| Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | No |
| professional or employment-related information | Business Contact details in order to provide you with our services at a business level of job title, work history, and professional qualifications if you apply for a job with us. | No |
| education information | student records and directory information | No |
| inferences drawn from collected personal information | inferences drawn from any of the collected personal information listed above to create profiles or summaries about, for example, individual preferences and characteristics | No |
| sensitive personal information | No |
We may also collect all the personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- receiving help through our customer support channels.
- participation in customer service or contests; and
- facilitation in the delivery of our Services and responding to your inquiries.
How can I contact you about this policy?
If you have any questions or comments about this policy you may e-mail us at support@sequence-r.com